Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Cody (WY); Remote; USD 32,000 - 48,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Team-oriented culture

Team-oriented culture

Job summary

A travel service company is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support. This role involves assisting clients with inquiries, coordinating travel details, and ensuring clear communication during the planning process. Ideal candidates are self-motivated and detail-oriented, with excellent communication skills and a passion for travel. Flexible remote work options and career growth opportunities are available in a positive team culture.

Qualifications

• Excellent communication skills in writing and speaking.
• Strong organizational skills and ability to manage time effectively.
• Self-motivated individual who can work remotely.
• Detail-oriented with a focus on customer satisfaction.
• Experience in customer service or hospitality preferred.
• Interest in travel is a plus.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-ups.
• Ensure accuracy of client information.
• Deliver professional and caring service.
• Adhere to company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Customer service

Hospitality experience

Travel interest

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture