Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Beckley (WV); Remote; USD 32,000 - 46,000; Part time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth

Team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to enhance client experiences. This role involves assisting clients with travel questions, coordinating details, and maintaining effective communication throughout the planning process. Ideal candidates are self-motivated, possess strong communication skills, and have a customer-focused mindset. Opportunities for part-time or full-time positions with flexible remote work are available, along with comprehensive training and a positive team culture.

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organizational and time-management abilities are required.
• Customer service, administrative, or hospitality experience preferred.
• Attention to detail and a customer-focused mindset are vital.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented

Customer service experience

Interest in travel

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture