Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Altoona (PA); Remote; USD 36,000 - 48,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Positive team culture

Job summary

A travel service company in Pennsylvania seeks a motivated Customer Service Coordinator to enhance client experiences. The role focuses on addressing travel-related inquiries, coordinating client details, and ensuring communication throughout the planning process. Ideal candidates possess excellent communication skills, strong organizational abilities, and previous customer service experience. This position offers flexible work options and opportunities for career growth within the travel industry.

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organization and time-management abilities required.
• Self-motivated individuals comfortable with remote work are preferred.
• Detail-oriented and customer-focused mindset desired.
• Experience in customer service or hospitality is beneficial.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients on travel inquiries and requests.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture