Customer Service Coordinator Talent Pool | Dallas, TX

CBRE Group, Inc.; Dallas (TX); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Competitive benefits package

Professional development opportunities

Career growth potential

Job summary

CBRE Group, Inc. is seeking a Customer Service Coordinator to join its Talent Pool in Dallas, TX. You will act as a primary customer contact, delivering timely support and documenting interactions.

This role enables involvement in future opportunities as positions become available, with a focus on dependable attendance and collaborative teamwork. The position emphasizes strong communication, organization, and the ability to handle multiple tasks in a fast-paced environment.

Qualifications

• Requires high school diploma or GED.
• Experience in customer service, administrative support, coordination, dispatch, call center, or related field preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and the ability to learn new systems.
• Reliable attendance and a collaborative work style.
• Hourly rate of $17.75.

Responsibilities

• Serve as a primary point of contact for customers, providing professional and timely support.
• Respond to customer inquiries and service requests through various communication channels.
• Document customer interactions and maintain accurate records.
• Coordinate with internal teams to ensure customer needs are addressed effectively.
• Monitor open requests and provide follow-up communication as needed.
• Assist with process improvements that enhance the customer experience.
• Build strong relationships with customers and internal stakeholders.
• Support additional operational and administrative activities as assigned.

Skills

Communication

Oral and written

Organizational skills

Multitasking

Customer-focused

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Customer Service Coordinator Talent Pool

Location: Dallas, TX
Pay Rate: $17.75 per hour

About the Role

As a Customer Service Coordinator, you will serve as a key point of contact for customers by providing exceptional service, resolving inquiries, and supporting day-to-day operational activities. This role focuses on delivering a positive customer experience while ensuring requests are handled efficiently and accurately.

This position is part of a talent pipeline for future Customer Service Coordinator opportunities in Dallas, TX. By joining our talent community, you'll be among the first candidates considered as positions become available.

Work Schedule

We support customer operations through staggered coverage schedules and are interested in candidates who can provide flexibility based on business needs.

Current coverage windows include:

• Morning Coverage: 6:30 AM - 8:30 AM
• Afternoon Coverage: 1:00 PM - 3:00 PM
• Evening Coverage: 9:00 PM - 10:00 PM

Schedules may vary based on operational needs, customer demand, and future position availability.

What You'll Do

• Serve as a primary point of contact for customers, providing professional and timely support.
• Respond to customer inquiries and service requests through various communication channels.
• Document customer interactions and maintain accurate records.
• Coordinate with internal teams to ensure customer needs are addressed effectively.
• Monitor open requests and provide follow-up communication as needed.
• Assist with process improvements that enhance the customer experience.
• Build strong relationships with customers and internal stakeholders.
• Support additional operational and administrative activities as assigned.

What You'll Need

• High school diploma or GED required.
• Previous experience in customer service, administrative support, coordination, dispatch, call center, or a related field preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and customer-focused mindset.
• Proficiency with Microsoft Office applications and the ability to learn new systems.
• Reliable attendance and a collaborative work style.
• $17.75 per hour
• Competitive benefits package for eligible employees.
• Opportunities for professional development and career growth.
• Collaborative and supportive work environment.

Why Join Our Talent Pool?

• Be among the first candidates considered for future openings.
• Gain visibility into upcoming opportunities before they are broadly advertised.
• Connect with our recruiting team and learn more about career opportunities.
• Explore long-term career growth within a dynamic and customer-focused organization.

Equal Pay & Transparency Statement

The hourly rate for this position is $17.75 per hour. Actual compensation offered will be based on factors such as skills, qualifications, experience, and business needs. We are committed to pay equity and compliance with all applicable pay transparency laws.

Talent Pool Disclaimer

This posting is intended to build a pipeline of qualified candidates for potential future opportunities. Submission of an application does not guarantee employment or an interview, and positions may not be immediately available.

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