Customer Service Coordinator-1

foodcityinternship; Oliver Springs (TN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Medical Plan with wellness benefits

Job summary

Food City in Oliver Springs, Tennessee is seeking a motivated intern to support frontline operations. You will provide friendly service, assist cashiers, and help keep checkout lines moving.

You will train new cashiers, help with basic register tasks, and support store safety and paperwork. This internship offers hands-on experience in grocery retail.

Join a team that values customer care, reliability, and teamwork, with paid training and opportunities to grow within a family-owned company.

Qualifications

• Experience in customer service is preferred.
• Willingness to train others and assist teammates.
• Ability to handle basic register tasks and cash handling.

Responsibilities

• Provide efficient and courteous service to customers.
• Train new cashiers and courtesy clerks in all job related areas.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading carts and obtaining change when needed.
• Approve checks and monitor cashier tills.
• Maintain all proper paperwork and assist with refunds.

Skills

Customer service

Cash handling

Training

Security awareness

Tools

POS system

Job description

Essential Job Functions:

• Provide efficient and courteous service to customers at all times.
• Provide training for new cashiers and courtesy clerks in all job related areas.
• Give produce test to authorized cash register operators on a weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.
• Obtain change for cashiers as needed.
• Approve checks.
• Accountable for security of all safe combinations entrusted to you.
• Maintain all proper paperwork.
• Assist cashiers with voids.
• Delegate cleaning duties to appropriate associates.
• Approve customer refunds.
• Regularly inspect cashier tills.
• Other duties may be assigned as needed.

Benefits of working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.