Customer Service Coordinator

Skyworks LLC; Pensacola (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Skyworks LLC in Pensacola is seeking a Service Writer to support customers with a positive, empathetic approach. You will respond to inquiries, know the products well, and maintain accurate service records to ensure satisfaction.

Knowledge of construction equipment is preferred. This full-time position offers a team-driven culture and benefits to support employees’ health and security.

Qualifications

• Maintaining a positive, empathetic, and professional attitude.
• Responding to customer service inquiries and issues in a timely manner.
• Knowing our products inside and out to answer customer questions.
• Maintaining accurate records and documenting customer service activities.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude.
• Responding to customer service inquiries and issues in a timely manner.
• Knowing our products inside and out to answer customer questions.
• Maintaining accurate records and documenting customer service activities.
• Ensure customer satisfaction and provide professional customer support.

Skills

Customer service

Empathy

Communication

Job description

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences.

Our Pensacola branch needs a Service Writer.

In this position the candidate will assist our customers by:

• Maintaining a positive, empathetic, and professional attitude
• Responding to customer service inquires and issues in a timely manner.
• Knowing our products inside and out to answer customer questions.
• Maintaining accurate records and documenting customer service activities.
• Ensure customer satisfaction and provide professional customer support.

Knowledge of construction equipment is preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

#INDCORP

#ZR