Customer Service Coordinator

Remote Jobs; Lehi (UT); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading employer in automotive services is seeking a customer service representative to respond to inquiries and resolve issues. This work-from-home position requires excellent communication skills and reliability. Preferred candidates should have 1-2 years of customer service experience and a positive attitude. Join a company that champions equal-opportunity employment and prioritizes candidate privacy.

Benefits

Bonus pay

Career growth opportunities

Qualifications

• Reliability and punctuality in scheduled work.
• Excellent communication skills to interact with customers.
• Ability to manage time effectively.

Responsibilities

• Respond to customer inquiries via phone, email, and text.
• Collaborate with teams to resolve customer issues.
• Identify trends in customer feedback.

Skills

Reliability

Attention to detail

Communication skills

Time management

Positive attitude

Job description

Employer Industry: Automotive Services

Responsibilities

• Respond to customer inquiries via phone, email, and text in a timely and professional manner
• Handle customer complaints and provide solutions to ensure a world-class customer experience
• Collaborate with General Managers and maintenance teams to resolve customer issues
• Address issues that cannot be resolved at the location, including billing and service concerns
• Identify trends in customer feedback and communicate findings to management for continuous improvement

Qualifications

• Reliability and punctuality in scheduled work
• Attention to detail
• Enthusiasm, energy, and a positive attitude
• Excellent communication skills
• Time management skills

Preferred Qualifications

• 1-2 years of customer service experience

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We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.