Customer Service Coordinator

Chesapeake Plywood, LLC; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) match

PTO & Holidays

Medical, Dental, and Vision Insurance

Growth opportunities

Supportive team environment

Meaningful work

Job summary

Chesapeake Plywood, LLC in Baltimore seeks a Sales Coordinator to drive outbound outreach, support inbound demand, and grow key customer accounts across specialty wood products. Starting at $60K–$70K depending on experience, the role offers strong earning stability, full benefits, and a path into higher-level sales roles.

This position is built for driven, competitive professionals who thrive in fast-moving, results-driven environments and are energized by building relationships and solving

Qualifications

• High school diploma or equivalent required.
• Sales/cold calling experience preferred, or strong willingness to learn.
• Wood industry knowledge is a plus.

Responsibilities

• Make calls and emails daily to prospects.
• Own outbound and inbound sales activities.
• Track activity and performance; prospect new leads.
• Support Senior Specialists and grow accounts.

Skills

Sales experience

Cold calling

Communication

Relationship building

Multitasking

Self-motivation

Education

High school diploma or equivalent

Job description

• Deliver excellent service

This Sales Coordinator role is the engine behind daily sales activity — driving outbound outreach, supporting inbound demand, and helping grow key customer accounts across specialty wood products. Starting at $60K–$70K depending on experience, this role offers strong earning stability, full benefits, and a clear path into higher-level sales or specialist positions.

This is built for driven, competitive, relationship-focused professionals who thrive in fast-moving, results-driven environments. The right person is bold, coachable, and hungry to win, and energized by building relationships, solving problems, and making things happen daily.

Position Overview

Pay Range

Starting with $60K–$70K depending on experience

Compensation Breakdown

• Annual Range: $60K–$70K depending on experience

Schedule

• Full-Time
• Monday to Friday, 7:30am – 4:00pm

Position Responsibilities

• Make calls/emails daily
• Own outbound/inbound sales
• Track activity
• Prospect new leads
• Support Senior Specialists

Customer Management

• Maintain and grow accounts
• Resolve issues fast
• Share market insights
• Get top-tier Google Reviews

Customer Experience

• Plan routes
• Deliver excellent service

The Bottom Line

Bring hustle, heart, and a winning mindset. Let's make big things happen.

Company Overview

Founded in 2001 from a home equity loan and a vision, Chesapeake Plywood grew from a construction trailer startup into a leading specialty wood product distributor serving manufacturers across the region. The company is built on entrepreneurial grit, industry expertise, and solution-driven service, delivering products that help customers build extraordinary results with confidence.

Today, as a financially stable, family-owned organization, Chesapeake Plywood continues to grow by living its ROOTS values — Results, Ownership, Open-Mindedness, Trust, and Service. Team members are empowered to make real impact, grow professionally, and contribute to a company known for setting the standard and delivering solutions.

Culture

Driven, competitive, and team-first. Think work-hard / play-hard, high accountability, high support, and people who show up ready to win together.

Focus Service

Specialty wood product distribution — providing unique wood solutions that help manufacturers build higher-quality finished products.

Learning Opportunities

Hands-on product training, sales skill development, mentorship from senior specialists, and clear paths into advanced sales or account leadership roles.

Standards

High ownership. High follow-through. Do what you say. Deliver solutions. Win as a team.

Working Conditions

Premium Workplace: Strong benefits, 401(k) match, real growth paths, stable leadership, and a culture where performance and effort are recognized.

Requirements

• High school diploma or equivalent
• Sales/cold calling experience — or the drive to learn
• Wood industry knowledge = a plus
• Hungry, driven, and team-focused

What You Bring

• Goal crusher
• Great communicator
• Relationship builder
• Organized multitasker
• Self-starter & problem solver

Benefits

• 401(k) with Company Match – Because we're in this for the long haul.
• Paid Time Off & Holidays – Because you work hard and deserve to recharge.
• Medical, Dental, and Vision Insurance – Because you deserve to always feel your best.
• Growth Opportunities – Because standing still is not an option.
• Supportive Team Environment – We've got your back, always.
• Meaningful Work – This isn't just about numbers but about making an impact.