Customer Service Consultant

NOTBOHM MOTORS INC; Miles City (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

A family-owned dealership located in Miles City, Montana, is seeking a Customer Service Consultant / Product Specialist to assist customers through the car purchasing process. The ideal candidate will possess strong customer service and communication skills and will be responsible for making customers feel welcome while addressing their needs. This role offers competitive pay, flexible working hours, and health insurance among other benefits.

Qualifications

• Enthusiasm and high energy throughout the sales workday.
• Friendly, competitive personality, especially when handling objections & negotiating pricing.
• Interest in training additional sales associates once up to speed.

Responsibilities

• Assist customers who enter the dealership.
• Help customers make purchase decisions.
• Develop relationships to enhance the sales process.
• Explain product performance and benefits.
• Report to the Sales Manager on objectives and plans.

Skills

Strong customer service

Communication skills

Basic math skills

Mentoring

Driving license

Job description

Job Summary:

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process.

About Us:

Notbohm Motors is a family-owned & operated Chevrolet Buick dealership since 1985. We are a one-stop shop for everything automotive. Serving our customers with the best possible experience is our top priority. Our motto, "How Far Would You Drive For a Good Deal" is a testament to what our guests will enjoy by doing business with us. As well as an amazing vehicle purchasing environment, we also offer a full service QuickLube, Service & Parts department.

Automotive Sales Associate / Product Specialist Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO & Sick Live
• 401(K)
• Compensation: $ - $

Customer Service Consultant / Product Specialist Responsibilities:

• Offer assistance or direction to any customer who enters the car dealership
• Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
• Work directly with our employees and customers to develop relationships and help to enhance the sales process
• Explain product performance, application, and benefits to prospective customers
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Customer Service Consultant / Product Specialist Requirements:

• Enthusiasm and high energy throughout the sales workday
• Friendly, competitive personality, especially when handling objections & negotiating pricing
• Strong customer service, communication skills, computer and basic math skills
• Interest in training additional sales associates once you get up to speed and working in a team environment
• Clean driving record & valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.