Customer Service, Collections Coordinator

Global Lending Services; Tempe (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Global Lending Services is seeking Customer Service, Collections Coordinators to join their growing team in Tempe, AZ. This role focuses on resolving account delinquencies through proactive outreach while fostering positive customer relationships. GLS offers a supportive environment with excellent benefits and a chance to grow.

Benefits

Competitive base pay and performance bonuses

Medical, dental, vision, and telemedicine benefits

401K with employer match and 100% immediate vesting

Paid Time Off (PTO) and paid company holidays

Tuition Reimbursement

Parental Leave

Business casual work environment

Qualifications

• Ideal for someone dependable, people-oriented, and detail-oriented.
• Enjoys achieving goals and has a high stress tolerance.

Responsibilities

• Resolving account delinquency through proactive outreach.
• Building positive relationships with customers.

Skills

Reliability

Interpersonal Skills

Attention to Detail

Achievement Orientation

Stress Tolerance

Job description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

oCompetitive base pay and performance bonuses, dependent on role

oMedical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o401K with employer match and 100% immediate vesting

oPaid Time Off (PTO) and paid company holidays to help you balance work and personal life

oPaid Volunteer Time Off (VTO) Annually

oTuition Reimbursement

oParental Leave

oBusiness casual work environment

Come join our growing Team!

GLS is actively seeking enthusiastic, driven individuals to become part of our expanding team as Customer Service, Collections Coordinators. As a Customer Service, Collections Coordinator you will play a crucial role in resolving account delinquency by using proactive outreach and building positive relationships with customers.

This job is ideal for someone who is:

• Dependable - more reliable than spontaneous
• People-oriented - enjoys interacting with people
• Detail-oriented - focus on the details of work rather than the bigger picture
• Achievement-oriented - enjoys taking on challenges, even if they might fail
• High stress tolerance - thrives in a high-pressure environment

Shift:

• FIXED 40-HOUR SCHEDULE
• NO SUNDAYS!
• One late night (8:00p) per week, most days off by 6:00!
• Every fourth Saturday 8:00 am — 12:00 pm

A few things you need to know!

• We are open to candidates with backgrounds in Call Center, Customer Service, Retail, Hospitality, Food Service and Healthcare.

2023 California Applicant Privacy Notice

GLS participates in theE-Verifyprogram to confirm the employment eligibility of all newly hired employees

Please visitwww.glsauto.comfor information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)