Customer Service Clerk

Albertsons Companies

Medford Township (NJ)

On-site

USD 21,000 - 28,000

Part time

12 days ago

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Benefits offered by this job

Inclusive culture
Weekly wages
Early wage access
Flexible schedules
Associate discounts
Training & development
Health benefits
Paid time off

Job summary

Albertsons Companies Inc. seeks a Customer Service Clerk to provide high-quality service at the front desk, operate cash registers, handle payments, discounts, loyalty questions, and bag purchases. You will also sell money orders, lotto, and transfer funds, process returns, and stock the display area while maintaining a clean desk.

We offer an inclusive culture, weekly pay, access to earned wages, flexible schedules, associate discounts, and comprehensive health benefits to eligible colleagues.

Qualifications

  • Customer service experience or related background.
  • Ability to operate electronic scanning cash registers and money-counting machines.
  • Capable of handling wire transfers and lottery transactions.
  • Ability to stay calm and professional in stressful situations.
  • Clear instructions and effective communication with customers and team.

Responsibilities

  • Provide high-quality customer service at the front desk.
  • Operate cash registers, process payments, and apply discounts and coupons.
  • Assist with Loyalty Program questions or sign-ups and bag items.
  • Sell money orders, lotto tickets, and perform wire transfers.
  • Process returns, sell gift cards, and maintain a clean, organized desk area.
  • Replace stock in display areas and adhere to uniform policy.

Skills

Customer Service Skills
Technical Skills
Problem-Solving Skills
Communication Skills
Organizational Skills
Teamwork
Reliability

Tools

Cash registers
Money counting machines
Wire transfer processing
Lottery

Job description

A Day in the Life:

As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve operating electronic scanning cash registers, receiving payment for customer purchases, honoring discounts and coupons, assisting customers with Loyalty Program questions or sign-ups, and bagging items. You will also operate machines to sell money orders, lotto tickets, and transfer funds by wire, process customer returns, sell gift cards and lotto tickets, and handle other transactions as needed. Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the store, replace stock in display areas, and adhere to the uniform and grooming policy.

What you bring to the table:
  • Customer Service Skills: Prior customer service skills or related experience.
  • Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
  • Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
  • Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
  • Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
  • Teamwork: Ability to work independently as well as within a large team.
  • Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.
Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Inclusive work culture built on belonging
  • Competitive Wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development.
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off
Our Values
  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.
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