Customer Service & Claims Specialist — Growth Mindset

Eric Ortego - State Farm Agent; Arlington (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Ortego - State Farm Agent in Arlington, TX is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and help customers with policy updates. You will coordinate with agency teammates to resolve issues and support community members.

The role emphasizes accuracy, a customer-first mindset, and growth, with licensing paid by the agency, a competitive salary, flexible schedule, and opportunities for advancement within a high-performance team.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Eric Ortego - State Farm Agent in Arlington, TX is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and help customers with policy updates. You will coordinate with agency teammates to resolve issues and support community members.

The role emphasizes accuracy, a customer-first mindset, and growth, with licensing paid by the agency, a competitive salary, flexible schedule, and opportunities for advancement within a high-performance team.