Customer Service Champion | Shift Lead in Training

Domino's; Lincoln (NE); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's is seeking a dedicated Customer Service Representative to join our team in Lincoln, Nebraska. In this role, you will focus on taking orders and assisting customers while learning to lead shifts and develop customer service skills.

Your responsibilities include processing orders efficiently, resolving inquiries, and coordinating with the kitchen staff to ensure timely service. We value communication skills and a customer-focused mindset, and we offer mentorship opportunities to enhance your career growth.

Qualifications

• Strong communication skills for diverse customer interactions.
• Ability to manage multiple tasks while maintaining detail.
• Flexible work schedule including evenings and weekends.

Responsibilities

• Take customer orders accurately via phone and online.
• Assist customers with menu selections and pricing.
• Respond to customer inquiries and resolve complaints.
• Coordinate with kitchen and delivery teams for timely orders.
• Assist in training new team members on procedures.

Skills

Strong verbal and written communication skills

Problem-solving and conflict resolution

Attention to detail

Organizational and time management

Customer-focused mindset

Leadership potential

Tools

Point-of-sale (POS) systems

Job description

Domino's is seeking a dedicated Customer Service Representative to join our team in Lincoln, Nebraska. In this role, you will focus on taking orders and assisting customers while learning to lead shifts and develop customer service skills.

Your responsibilities include processing orders efficiently, resolving inquiries, and coordinating with the kitchen staff to ensure timely service. We value communication skills and a customer-focused mindset, and we offer mentorship opportunities to enhance your career growth.