Customer Service & Cashier Specialist

Quality Dairy Company; Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Quality Dairy Company in Lansing, MI is seeking a retail associate to provide fast, friendly service, stock shelves, and manage transactions. You will engage customers, upsell items, and ensure accurate cash handling.

The role includes receiving deliveries, maintaining clean stores, following safety policies, and completing training within 60 days. Flexible hours may be required, and prior retail experience is preferred.

Qualifications

• High School diploma or equivalent preferred.
• Retail customer service experience preferred.

Responsibilities

• Maximize customer satisfaction and sales by providing quick, friendly service and promoting add-ons.
• Handle customer questions, complaints, and returns promptly or escalate to management.
• Operate cash register, cash handling, and card transactions; ensure sales are tracked securely.
• Receive deliveries, stock shelves, rotate products, and check shelf tags.
• Maintain store security and safety; follow policies and complete opening/closing duties.
• Comply with alcohol/tobacco/lottery sales procedures.

Skills

Customer service

Cash handling

Stock replenishment

POS familiarity

Education

High School diploma or equivalent

Tools

POS system

Cash register

Job description

Quality Dairy Company in Lansing, MI is seeking a retail associate to provide fast, friendly service, stock shelves, and manage transactions. You will engage customers, upsell items, and ensure accurate cash handling.

The role includes receiving deliveries, maintaining clean stores, following safety policies, and completing training within 60 days. Flexible hours may be required, and prior retail experience is preferred.