Customer Service Cashier — Fast, Friendly Checkout

Mills Fleet Farm e-Commerce Enterprises, LLC; Manitowoc (WI); On-site; USD 18,000 - 22,000; Full time

Job summary

Mills Fleet Farm e-Commerce Enterprises, LLC is seeking a Customer Service Team Member in Manitowoc, WI. You will provide a friendly, efficient checkout experience and assist customers with exchanges, returns, and complaints, aiming to exceed expectations.

Responsibilities include operating the cash register, handling payments, promoting the loyalty program, restocking, and staying knowledgeable about store products to assist customers throughout the shopping journey.

Qualifications

• High school diploma or GED preferred.
• Flexible schedule including days, nights, weekends, and holidays.
• Basic cash handling and math skills.

Responsibilities

• Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise.
• Handle customer exchanges, returns, and complaints effectively.
• Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues.
• Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction.
• Cashiers are outgoing and engaging. Must love working with people.
• Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
• Extend offers for the Extended Protection Policy to qualifying items.
• Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances.
• Remain knowledgeable about the store for customer questions.
• Restock items efficiently and accurately. Ensure assigned area is always presentable.
• Deliver an outstanding shopping experience for customers.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Customer service

Cash handling

Communication

POS experience

Education

High School Diploma or GED

Tools

Cash register

Job description

Mills Fleet Farm e-Commerce Enterprises, LLC is seeking a Customer Service Team Member in Manitowoc, WI. You will provide a friendly, efficient checkout experience and assist customers with exchanges, returns, and complaints, aiming to exceed expectations.

Responsibilities include operating the cash register, handling payments, promoting the loyalty program, restocking, and staying knowledgeable about store products to assist customers throughout the shopping journey.