Customer Service/Cashier

Taco Bell; Donna (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading fast-food franchise is seeking a team member to operate the cash register and assist with food preparation. This entry-level role requires good interpersonal skills and the ability to work under pressure in a fast-paced environment. Responsibilities include ensuring cleanliness, providing excellent customer service, and maintaining food quality. Ideal for individuals who are detail-oriented and enjoy working as part of a team.

Qualifications

• Must be clean, neat, and well-groomed.
• Good hearing and communication skills.
• Ability to follow instructions and pay attention to detail.

Responsibilities

• Operate the cash register and assist with food preparation.
• Maintain cleanliness in dining areas and parking lot.
• Ensure quick, efficient service and customer satisfaction.

Skills

Interpersonal communication skills

Detail-oriented

Teamwork

Education

Some high school courses

Job description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Basic Function:

To operate the cash register and assist with front-line food preparation procedures. Also, wipe tables, maintain cleanliness in the dining room and parking lot.

Personal Requirements, Skills, and Abilities:

• Some high school courses preferred.
• Must be clean, neat, and well-groomed.
• Must have good interpersonal communication skills to work with customers and other employees.
• Must have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
• Must be honest.
• Must be able to follow verbal and written instructions and read recipes.
• Must have basic knowledge of fast food operations and field knowledge of cash register and front-line preparation procedures.
• Must be able to pay attention to detail, cope with pressure, and remain calm when challenging situations arise.
• Must be able to work as a team member and perform job duties with minimal disruption to customers or fellow employees.
• Must be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of the shift.
• Must have good manual dexterity to work rapidly and accurately during rush periods.
• Must be able to work as part of a team to ensure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
• Must be able to count money and give change correctly.

General Responsibilities:

• Ensure customer satisfaction by providing quick, efficient service and quality products.
• Provide excellence in quality, service, and cleanliness.
• Provide consistent product portions.
• Maintain knowledge and operation of all equipment.
• Follow and abide by all safety rules, policies, and procedures.

Job Training: Normally an entry-level position, requiring one to three months to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.

Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of customers, the dining room, and the work area. Follow established policies and procedures.

Working Conditions: Work area temperature may be extreme, and noise levels may be high at times. May have to work without food or drink during busy times.

Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.

Key Activities:

• Quickly prepare customers' orders according to specifications and with the highest possible quality.
• Work as a team member to ensure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
• Operate cash register.
• Assist with front-line preparation procedures.
• Operate kitchen equipment as needed.