Customer Service Branch Associate / Delivery Driver - Automotive Finishes

Sherwin-Williams; Tallahassee (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company is seeking a Branch Associate to handle order preparation, customer service, and product delivery. This part-time role requires physical ability to lift heavy items and operate equipment. The position is based in Tallahassee, Florida, with a focus on maintaining a safe and organized work environment.

Qualifications

• Must be at least 18 years of age.
• Must have a valid, unrestricted Driver’s License.
• Able to lift/carry up to 50 lbs frequently.

Responsibilities

• Prepare orders for delivery or pickup.
• Load and unload products from deliveries.
• Assist customers in person and over the phone.

Skills

Customer Service

Material Handling

Education

High School diploma or GED

Tools

Forklifts

Pallet jacks

Hand trucks

Job description

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing, and color matching equipment, as needed.

The individual selected for this role will be expected to work at Automotive Branch #9274 located at 572 Appleyard Drive, Tallahassee, FL 32304. This is a part-time position working Monday through Friday between the hours of 8am and 5pm, based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Qualifications

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without sponsorship now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift/carry up to 50 lbs. frequently and 70 lbs. on occasion
• Willing to work all scheduled hours, with or without reasonable accommodation

Preferred Qualifications

• High School diploma or GED
• At least one year of experience with material handling equipment (e.g., forklifts, pallet jacks, hand trucks, etc.)
• At least one year of experience in customer service, retail, or sales

Responsibilities

• Prepare orders for delivery or pickup (load, pack, wrap, label, ship)
• Load and unload products from deliveries
• Operate and maintain warehouse vehicles and equipment
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and according to policies and procedures
• Deliver products to customers safely and promptly
• Communicate and cooperate with supervisors and coworkers
• Maintain a clean and safe working environment and optimize space utilization
• Follow quality service standards and comply with procedures, rules, and regulations
• Keep the stockroom organized
• Operate tinting, mixing, and color matching equipment as needed
• Assist with inventory control and bi-annual inventory review