Customer Service Branch Associate / Delivery Driver - Automotive Finishes

Sherwin-Williams; Lake City (GA); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Branch Associate to join their dynamic team. This part-time role involves receiving and preparing orders, ensuring customer satisfaction, and operating essential equipment for tinting and color matching. Candidates should possess strong customer service skills and a valid driver's license, with the ability to lift heavy materials. The position offers a flexible schedule during weekdays and provides an opportunity to work in a collaborative environment, making a significant impact on customer experiences and operational efficiency.

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• Valid Driver’s License and ability to lift up to 70 lbs.

Responsibilities

• Prepare orders for delivery or pickup according to schedule.
• Assist customers in person and over the phone.

Skills

Customer Service

Material Handling

Order Preparation

Education

High School diploma or GED

Tools

Forklifts

Pallet Jacks

Hand Trucks

Job description

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing, and color matching equipment, as needed.

The individual selected for this role will be expected to work at Automotive Branch #9246 located at 1680 Forest Pkwy., Lake City, GA 30260. This is a part-time position working Monday through Friday between the hours of 8am and 5pm, based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, with or without reasonable accommodation

Preferred Qualifications

• High School diploma or GED
• At least one (1) year of experience using material handling equipment (e.g., forklifts, pallet jacks, hand trucks, etc.)
• At least one (1) year of experience in customer service, retail, or sales

Responsibilities

• Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Load and unload products from deliveries
• Operate and maintain warehouse vehicles and equipment
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and according to policies and procedures
• Deliver products to customers safely and promptly
• Communicate and cooperate with supervisors and coworkers
• Maintain a clean and safe working environment and optimize space utilization
• Follow quality service standards and comply with procedures, rules, and regulations
• Ensure the stockroom is organized
• Operate tinting, mixing, and color matching equipment as needed
• Assist with inventory control and bi-annual inventory reviews