Customer Service - Booking Hotels | Work From Home

Remote Jobs; New York (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

A travel planning services company is seeking customer service representatives to assist clients in booking hotel accommodations. Ideal candidates should have strong communication skills and a friendly demeanor. The position offers a flexible, remote work environment with the possibility of earning up to $70,000 a year, along with exclusive travel discounts. Comprehensive training and support will be provided.

Benefits

Salary up to $70,000 a year

Flexible remote work environment

Exclusive travel discounts

Comprehensive training

Supportive team culture

Qualifications

• Strong communication and customer service skills required.
• Friendly demeanor and a positive attitude are essential.
• Basic computer skills and a reliable internet connection needed.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities and pricing.
• Respond to client inquiries promptly via various channels.

Skills

Strong communication

Customer service skills

Positive attitude

Time management

Job description

Overview

Employer Industry: Travel Planning Services

What to Expect

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Stay updated on hotel offerings, travel trends, and industry changes

Responsibilities

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Stay updated on hotel offerings, travel trends, and industry changes

What is Required (Qualifications)

• Strong communication and customer service skills
• Friendly, professional demeanor and positive attitude
• Comfortable working independently and managing time effectively
• Basic computer skills and a reliable internet connection
• Interest in travel and helping clients plan memorable stays

How to Stand Out (Preferred Qualifications)

• Previous experience in customer service, hospitality, or sales is a plus but not required

Benefits / Compensation

• Salary up to $70,000 a year
• Flexible, remote work environment allowing for a work-life balance
• Comprehensive training and access to industry resources and tools
• Exclusive travel discounts and perks through industry partners
• Supportive team culture and mentorship for personal and professional development
• Income-earning possibilities based on performance

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