Customer Service - Booking Hotels | Work From Home

Remote Jobs; Los Angeles (CA); Remote; USD 50,000 - 70,000; Full time

Job summary

A remote travel agency is seeking a customer service representative to assist clients with hotel bookings and travel arrangements. This role offers a flexible, remote work environment with a salary up to $70,000 per year. The ideal candidate will possess strong communication skills and a passion for travel. Comprehensive training and travel discounts are provided.

Benefits

Exclusive travel discounts

Comprehensive training

Supportive team culture

Mentorship opportunities

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.
• Basic computer skills and a reliable internet connection.
• Interest in travel and helping clients plan memorable stays.

Responsibilities

• Assist clients in booking hotel accommodations.
• Provide accurate information on hotel amenities and pricing.
• Respond to client inquiries via phone, email, or chat.
• Maintain accurate records of client interactions.
• Stay updated on travel trends and hotel offerings.

Skills

Communication skills

Customer service

Time management

Computer skills

Job description

Employer Industry: Travel and Hospitality

Why consider this job opportunity

• Salary up to $70,000 a year
• Flexible, remote work environment
• Comprehensive training and access to industry resources and tools
• Supportive team culture with mentorship opportunities
• Income-earning possibilities based on performance
• Exclusive travel discounts and perks through industry partners

Responsibilities

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Stay updated on hotel offerings, travel trends, and industry changes

Qualifications

• Strong communication and customer service skills
• Friendly, professional demeanor and positive attitude
• Comfortable working independently and managing time effectively
• Basic computer skills and a reliable internet connection
• Interest in travel and helping clients plan memorable stays

Preferred Qualifications

• Previous experience in customer service, hospitality, or sales is a plus but not required

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