Customer Service / Benefits Specialist (Work from Home)

Professional Career Solutions; Fresno (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in customer service is looking for Remote Customer Service Representatives. This role is entirely remote, offering flexible working hours, and focuses on building relationships and understanding customer needs. The ideal candidate will thrive in a fast-paced environment and has the opportunity to grow and develop new skills while receiving comprehensive training and support.

Benefits

Life insurance

Health insurance reimbursement

Hands-on training

Access to industry-leading resources and technology

Qualifications

• Previous experience in customer service or sales is preferred.
• Ability to understand customer needs and problem-solve.
• Comfortable working independently in a remote setup.

Responsibilities

• Assist customers and resolve their issues in a timely manner.
• Build relationships and ensure customer satisfaction.
• Adapt to changes in a fast-paced environment.

Skills

Customer service

Sales

Problem-solving

Listening

Adaptability

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / Part time hours with flexibility . We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Preferred experience / skills :

• Previous experience in customer service or sales is a plus.
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.
• If this sounds like you, we'd love to chat!

What You Can Expect :

• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology