Customer Service / Benefits Specialist (Work from Home)

Professional Career Solutions; Durham (NC); Remote; USD 35,000 - 50,000; Full time

Job summary

A customer service company is hiring for a Remote Customer Service position. Ideal candidates will have strong communication and problem-solving skills, with the ability to work independently. This role offers flexibility in hours and the chance to work from home. Applicants are encouraged to have a background in customer service or sales and a readiness to learn.

Benefits

Flexible schedule

100% Remote position (Work from home)

Hands-on training

Life insurance

Health insurance reimbursement

Qualifications

• Previous experience in customer service or sales is a plus.
• Comfortable working remotely and independently.
• Willingness to learn and develop new skills.

Responsibilities

• Provide excellent customer service to all clients.
• Listen to and understand customer needs.
• Solve problems efficiently and effectively.

Skills

Great communication skills

Problem-solving skills

Ability to listen and understand customer needs

Adaptability in a dynamic environment

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / part-time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement: Proficient level English

Preferred experience / skills:

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills
• Ability to adapt to change in a dynamic environment

What You Can Expect:

• Flexible schedule
• 100% Remote position (Work from home)
• Hands-on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!