Customer Service / Benefits Specialist (Work from Home)

Professional Career Solutions; Durham (NC); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading staffing company is seeking candidates for a Remote Customer Service role. The position offers full-time or part-time flexible hours and requires excellent communication and problem-solving skills. Ideal candidates are customer-focused individuals eager to learn in a dynamic remote environment.

Benefits

Flexible schedule

100% remote work from home

Hands-on training

Life insurance

Health insurance reimbursement

Industry-leading resources and technology

Qualifications

• Experience in customer service or sales is a plus.
• Proficient in English.
• Ability to work independently in a remote environment.

Responsibilities

• Engage with customers to meet their needs.
• Provide solutions to customer inquiries.
• Adapt to changes in a fast-paced environment.

Skills

Customer Service

Communication

Problem-Solving

Adaptability

Job description

We're looking for candidates with excellent customer service skills to fill our Remote Customer Service role!

This position is entirely remote and offers full-time or part-time hours with flexibility. We are ready to schedule interviews this week.

Ideal candidates are personable, relationship builders, and prioritize customer satisfaction. We seek individuals eager to grow, quick learners, and comfortable in a fast-paced environment.

Language Requirement: Proficient in English

Preferred skills and experience:

• Previous experience in customer service or sales is a plus
• Excellent communication skills
• Ability to listen to and understand customer needs
• Strong problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills
• Ability to adapt to change in a dynamic environment

What you can expect:

• Flexible schedule
• 100% remote work from home
• Hands-on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We look forward to receiving your application!