Customer Service Benefit Advocate - Remote in Greensboro, NC

Freddie Mac; Greensboro (NC); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in healthcare services seeks dedicated individuals to enhance client satisfaction and member experience. This role offers opportunities for career advancement, a supportive work environment, and flexible remote work options. Ideal candidates will possess strong communication skills and a commitment to service excellence.

Benefits

Comprehensive benefits package

Flexible remote work options

Qualifications

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs as required.

Responsibilities

• Simplify the health care experience for clients and members.
• Collaborate with team members to enhance service delivery.
• Engage in initiatives aimed at creating healthier communities.

Skills

Communication

Interpersonal Skills

Problem-Solving

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Flexible remote work options available
- Comprehensive benefits package

What to Expect (Job Responsibilities):
- Simplify the health care experience for clients and members
- Collaborate with team members to enhance service delivery
- Engage in initiatives aimed at creating healthier communities
- Maintain compliance with employer policies and procedures
- Participate in training programs and continuous learning opportunities

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs as required by the employer
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Previous experience in healthcare or customer service roles
- Familiarity with health care systems and processes
- Strong problem-solving skills
- Ability to work collaboratively in a team setting

#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #FlexibleSchedule

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