Customer Service Attendant I - Blackberry Farm Golf Course

City of Cupertino; Cupertino (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

The City of Cupertino is seeking a Customer Service Attendant I for Blackberry Farm Golf Course. The role focuses on providing exceptional customer service, managing tee times, and ensuring a pleasant experience for golfers. Ideal candidates will have strong communication skills, a welcoming attitude, and be able to work flexible hours, including weekends and holidays.

Qualifications

• Minimum age of 16 years.
• Available to work weekends and evenings.
• Must possess a valid CPR/AED certification.

Responsibilities

• Provide excellent customer service at the front counter.
• Handle cash and credit transactions accurately.
• Assist players on the golf course and maintain sales records.

Skills

Customer Service

Time Management

Communication

Education

Valid American Red Cross CPR/AED certificate

Job description

Customer Service Attendant I - Blackberry Farm Golf Course

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Customer Service Attendant I - Blackberry Farm Golf Course

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Description

This recruitment is open until filled and subject to close at any time.

The City of Cupertino Parks and Recreation Department has positions open at Blackberry Farm Golf

Description

This recruitment is open until filled and subject to close at any time.

The City of Cupertino Parks and Recreation Department has positions open at Blackberry Farm Golf

Course. Shifts are available from sunrise to sunset. These shifts will include weekdays, weekends,

and holidays. This is a Part-Time Temporary Non-Benefited Position (maximum 995 hours per

fiscal year).

The Golf Couse Customer Service Attendant is responsible for providing excellent customer service

at the Blackberry Farm Golf Course front counter including answering the telephone, counter

reception, membership registration, and point-of-sale transactions. The Customer Service

Attendant enforces the playing regulations set forth by the City, helps players in need of assistance

on the golf course or adjacent patio area, works under general supervision with well-defined

standards, rules and regulations, and performs other related duties as required.

Essential Duties

• Collect cash fees, credit card sales, and keep accurate records of golfer’s tee times and pay
  
  

codes

• Maintain the flow of players going off the first tee
• Take phone reservations
• Ensure sales records are accurate and match the log-in sheet
• Clean returned rental equipment
• Clean and restock of the patio area, golf shop, and restock restrooms
• Provide a high level of customer service
• Receive and process telephone calls and walk-in requests
• Provide factual information regarding City and golf activities
• Assist in implementing special events
  
  

Qualifications

Golf course experience preferred but not required.

Ability To

• Understand and follow written and oral instructions.
• Must be responsible, alert, courteous, and punctual.
• Manage time effectively, show initiative, and work independently.
• Work collaboratively with peers, supervisors, and customers in a team setting.
• Communicate effectively in person, over the telephone, and in writing.
• Available to work weekends and evenings.
• Provide own transportation to and from work.
• Operate standard office equipment, including job related computer hardware, software applications, and telephones.
  
  

Education And Experience

• Must be a minimum of 16 years old and possess a valid American Red Cross CPR/AED certificate or similar certificate.
  
  

Supplemental Information

Application and Selection Process

If you are interested in this opportunity, please submit your City of Cupertino employment application to Human Resource. This recruitment is open until filled and subject to close at any time. Applications must be filled out completely. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Failure to list work experience or stating "See Resume" in the work experience section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Electronic applications may be submitted online through the City's employment page at https://www.cupertino.org/jobs or application materials may be submitted to: Human Resources, 10300 Torre Avenue, Cupertino, CA 95014. Late applications will not be accepted.

Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview.

Additional Information

The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person's race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise the City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request.

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

01

Do you meet the minimum age requirement? Must be a minimum of 16 years old.

• Yes
• No
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Government Administration

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