Customer Service Attendant - Car Wash Plainfield - $20+/HR OTE

Wash U Car Wash; Plainfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Wash U Car Wash is seeking motivated individuals for the role of Customer Service Attendant. This position involves delivering exceptional customer service by promoting membership packages, upselling services, and maintaining a strong team environment. Training provided; flexibility in hours available for part-time and full-time roles.

Benefits

Flexible Hours

Free Carwashes

Commission on Monthly wash membership sales

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Detail-oriented with a focus on high-quality customer service.

Responsibilities

• Persuade customers to sign up for a monthly membership package.
• Upsell customers into premium services.
• Resolve customer complaints in a timely manner.

Skills

Communication

Interpersonal skills

Sales experience

Detail-oriented

Job description

WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team.

At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment.

Job Responsibilities:

- Persuade customers to sign up for a monthly membership package

- Upsell customers into premium services

- Warmly greet customers and knowledgably answer their questions

- Process cash and credit card payments

- Maintain accurate records of transactions and customer information.

- Resolve customer complaints in a timely and professional manner.

- Operate car wash equipment, including power washers, vacuums, and other cleaning tools

- Monitor vehicles to ensure they are getting clean.

- Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment.

Job Requirements:

-Strong communication and interpersonal skills. Sales experience preferred.

-Ability to work in a fast-paced, team-oriented environment.

-Detail-oriented with a focus on providing high-quality customer service.

-Ability to handle cash and credit card transactions accurately and efficiently.

-Willingness to work weekends and holidays as needed.

-Physical ability to operate car wash equipment and perform cleaning tasks as required.

-Must be reliable and punctual.

Benefits:

-Flexible Hours

-Part Time/Full Time positions available 20-40 hours per week.

-Free Carwashes

-Commission on Monthly wash membership sales

-Hourly: $15-16 per hour + commission. On target earnings = $20+ per hour

-No prior car wash experience needed. On-site training provided.

Join our growing WashU Team today!