Customer Service Associate - Work From Home

American Income Life: AO; Las Vegas (NV); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading benefits provider is seeking driven, service-minded professionals for a fully remote role in Las Vegas, NV. You'll engage with union members, guide them through benefits options, and ensure exceptional service without cold calling. Candidates should have strong communication skills, a positive demeanor, and the ability to work in a virtual environment. Competitive benefits, flexible scheduling, and opportunities for rapid career advancement are offered.

Benefits

Full benefits package after initial period

100% remote position

Flexible scheduling

Weekly pay plus performance-based bonuses

Annual incentive trips to top destinations

Qualifications

• Legal authorization to work in the U.S. or Canada.
• Customer service or sales background preferred.
• Excellent communication skills are essential.

Responsibilities

• Handle inbound and outbound calls with prospective clients.
• Schedule and lead virtual benefits presentations.
• Explain available programs and coverage options in clear terms.
• Complete all applications and documentation with accuracy.
• Deliver outstanding service and maintain organized client records.
• Participate in leadership training and skill development programs.

Skills

Excellent communication and people skills

Professional, positive, and energetic approach

Customer service or sales background

Basic computer skills and comfort in a virtual environment

Ability to collaborate effectively

Job description

Who We Are
Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.

The Opportunity
Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.

Your Responsibilities

• Handle inbound and outbound calls with prospective clients

• Schedule and lead virtual benefits presentations

• Explain available programs and coverage options in clear, simple terms

• Complete all applications and documentation with accuracy

• Deliver outstanding service and maintain organized client records

• Participate in leadership training and skill development programs

What You Bring

• Excellent communication and people skills

• Professional, positive, and energetic approach

• Customer service or sales background (preferred, not required)

• Basic computer skills and comfort in a virtual environment

• Ability to collaborate effectively with all levels of the team

• Legal authorization to work in the U.S. or Canada

What You'll Get

• Full benefits package after initial period

• 100% remote position no commuting, no dress code

• Flexible scheduling that supports your lifestyle

• Weekly pay plus performance-based monthly bonuses

• Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers

• Rapid career advancement with clear promotion paths

If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potentialapply now and start building a future you're proud of.