Customer Service Associate - Temporary

Walgreens; Batesville (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Customer Service Associate to enhance customer experience through friendly service and efficient operations. Responsibilities include greeting customers, handling transactions, and maintaining store cleanliness. Ideal candidates should possess strong interpersonal skills, be available for flexible hours, and have prior retail experience.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Engages customers by greeting them and offering assistance with products.
• Handles transactions at the cash register efficiently.
• Maintains cleanliness and organization of the store.

Skills

Customer service

Interpersonal skills

Product knowledge

Job description

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).

Operations

• Provides courteous, friendly, fast, and efficient service to customers.
• Recommends items for sale and trade-up or companion products.
• Handles transactions at the cash register, including collecting cash, giving change, and processing voids, returns, rain checks, refunds, and exchanges.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as directed.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products like alcohol and tobacco.
• Constructs and maintains displays, including promotional and seasonal displays, and completes resets as directed.
• Assists with product placement, stock rotation, and restocking using FIFO method.
• Operates store systems and equipment knowledgeably.
• Provides photo services, including digital passport photos, poster prints, and promotional photo products.
• Manages web pick-up orders, filling and delivering as needed.
• Maintains store cleanliness and appearance.
• Follows all policies and maintains respectful relationships with coworkers.
• Completes assigned tasks and special projects.

Training & Personal Development

• Attends training sessions and completes required PPLs as directed.

Basic Qualifications

• Fluent in reading, writing, and speaking English (excluding Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• At least six months of retail experience preferred.
• Prior Walgreens experience preferred.

Note: For San Francisco applicants, we consider qualified candidates with arrest and conviction records per the Fair Chance Ordinance.

We are an Equal Opportunity Employer, including for disability and veterans.

The actual salary will depend on various factors such as location, skills, education, and experience. This position remains open until filled. For benefits information, visit jobs.walgreens.com/benefits.

Salary Range: $16.50 - $18 per hour