Customer Service Associate-Teller

Hastingschamber; Hastings (NE); On-site; USD 38,000 - 46,000; Full time

Job summary

Heartland Bank in Hastings is seeking a full-time Customer Service Associate to deliver outstanding customer experiences while handling teller duties. The role focuses on accurate transactions and helping customers with day-to-day banking needs.

You will join a team that values reliability, organization, and attention to detail, with Monday–Friday hours 8:00 am–5:30 pm and Saturday rotation. Optional college experience is a plus.

Qualifications

• Customer service and banking exposure are required or preferred.
• Knowledge of banking products and day-to-day operations is helpful.
• Attention to detail and reliable work ethic are expected.

Responsibilities

• Provide teller services and create an amazing customer experience.
• Execute transactions accurately and know bank products.
• Work schedule: 8:00 am–5:30 pm, Mon–Fri, with Saturday rotation.
• Maintain records and support day-to-day banking operations.

Skills

Customer service

Banking experience

Education

High school diploma or GED

Two to four-year college experience a plus

Two to four years of banking experience

Job description

• Are you energized by working with co-workers and customers?
• Can you juggle multiple priorities while staying focused on providing top notch customer service?
• Do you take pride in being detail-oriented, organized, and reliable?

• Are you energized by working with co-workers and customers?
• Can you juggle multiple priorities while staying focused on providing top notch customer service?
• Do you take pride in being detail-oriented, organized, and reliable?

If you can answer “Yes” to these questions, Heartland Bank may have the perfect role for you. Heartland Bank is a growing organization that has an opportunity for a full time Customer Service Associate in the Hastings location.

What is the role of a Customer Service Associate?

The key objectives of this position are to provide a full range of teller services to our customers while creating and maintaining an amazing customer experience.

What will you do as a Customer Service Associate?

The role requires the excellent execution of customer service duties, through the knowledge and support of the Bank’s day-to-day operations, knowing products and services, and being able to conduct transactions for customers.

What is the schedule for the Customer Service Associate?

This is a full-time position, and the working hours will be scheduled between 8:00 am and 5:30 pm, Monday through Friday. The position also is part of a Saturday rotation, andwill include working a Saturday schedule to be determined.

What education/experience is preferred for a Customer Service Associate?

• High school diploma or General Education Degree (GED)
• Two or four-year college experience a plus
• Two to four years of banking experience

If you are seeking a career with an organization that fosters personal development, growth, change, responsibility and success, please visit Heartland Bank Careers and apply today!

Heartland Bank is an Equal Opportunity Employer. All employment, personal and financial references will be reviewed.