Customer Service Associate - Retail Cashier & Stocker

Dollar Tree, Inc.; Peoria (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Employee assistance program

Educational assistance

Job summary

Dollar Tree, Inc. in Peoria, IL is seeking a Customer Service Associate to help shoppers and ensure a smooth store experience. You will assist customers, handle transactions, stock shelves, unload trucks, and keep the store clean and welcoming.

A friendly attitude, reliability, and basic math are essential, with part-time hours and a focus on customer satisfaction. Previous retail or service experience is preferred; physical ability to lift 30–50 lbs and stand for extended periods is required.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and meet demands of walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem solving

Relationship management

General safety awareness

Sales assistance

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Peoria, IL is seeking a Customer Service Associate to help shoppers and ensure a smooth store experience. You will assist customers, handle transactions, stock shelves, unload trucks, and keep the store clean and welcoming.

A friendly attitude, reliability, and basic math are essential, with part-time hours and a focus on customer satisfaction. Previous retail or service experience is preferred; physical ability to lift 30–50 lbs and stand for extended periods is required.