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A leading healthcare company is seeking a Customer Service Associate Representative to support patients in their fertility journey. This role involves handling calls, coordinating care, and ensuring a positive patient experience. Join a fun and supportive team with excellent benefits from day one.
Customer Service Representative - Work from Home, MA– Freedom Fertility
Ready for a job that encourages you to use your communication and problem-solving skills? If so, prepare to use those skills to help your patients’ dreams of having a family come true!
As a Customer Service Representative at Freedom Fertility, you’ll use your empathy and listening skills to handle inbound and outbound calls from patients and learn more about their medical history and challenges with fertility.
This is not your average customer service job – you’ll work for a company that truly cares about people while helping our patients achieve happiness.
Here’s how you’ll make a difference:
Why join us?
What you need to do the job:
Preferred: Certified Pharmacy Technician
Additional requirements include reliable internet connection via cable broadband or fiber optic with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy), or related medical conditions, including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable laws.