Customer Service Associate (Part-Time)

Wright's Dairy Farm Inc; North Smithfield, Northern (RI, KY); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay + tips

Family-owned Rhode Island business

Job summary

Wright’s Dairy Farm & Bakery is seeking a friendly, part-time Customer Service Associate to join our retail team in North Smithfield, RI. You will work at the pastry counter, assist customers, process payments, and maintain displays while following food safety procedures.

The role is part-time, year-round with on-site work, offering $16-$18 per hour plus tips and opportunities to be part of a well-known Rhode Island family-owned business.

Qualifications

• Strong customer service skills and a positive attitude.
• Reliability, dependability, and attention to detail.
• Ability to stay organized in a fast-paced environment.
• Willingness to work as part of a team.
• Flexibility to work weekdays, weekends, and holidays as needed.

Responsibilities

• Provide prompt, friendly, and helpful service to customers.
• Assist customers with product details, pricing, availability, and order pickups.
• Take accurate orders and process sales transactions.
• Use the POS system and handle cash and card payments accurately.
• Keep pastry displays full, organized, rotated, and visually appealing.
• Answer phones professionally and direct calls as needed.
• Package products and support register and counter operations.
• Maintain a clean, safe, and organized workspace.
• Follow all food safety, sanitation, and workplace safety procedures.
• Support a positive, team-oriented work environment.

Skills

Customer service

Reliability

Teamwork

Organization

Flexibility

Tools

POS system

Job description

Position:Customer Service Associate (Part-Time)

Location: North Smithfield, RI

Job Id:126

# of Openings:3

Customer Service Associate (Part-Time, Year-Round)

On-site I North Smithfield, RI I $16-$18 per hr. plus tips

Wright’s Dairy Farm & Bakery is looking for a friendly, reliable Customer Service Associate to join our retail team. This is a part-time, year-round position, not a seasonal role.

Our Customer Service Associates help create the welcoming experience our customers know and love. This role works at the pastry counter, assists customers with product questions and orders, processes payments, maintains displays, answers phones, packages products, and helps keep the store clean, organized, and running smoothly.

What You’ll Do

• Provide prompt, friendly, and helpful service to customers
• Assist customers with product details, pricing, availability, and order pickups
• Take accurate orders and process sales transactions
• Use the POS system and handle cash and card payments accurately
• Keep pastry displays full, organized, rotated, and visually appealing
• Answer phones professionally and direct calls as needed
• Package products and support register and counter operations
• Maintain a clean, safe, and organized workspace
• Follow all food safety, sanitation, and workplace safety procedures
• Support a positive, team-oriented work environment

What We’re Looking For

• Strong customer service skills and a positive attitude
• Reliability, dependability, and attention to detail
• Ability to stay organized in a fast-paced environment
• Willingness to work as part of a team
• Flexibility to work weekdays, weekends, and holidays as needed
• Previous retail, food service, or customer service experience is preferred, but not required

Physical Requirements

This position requires standing and walking for extended periods, frequent reaching, lifting, carrying, packaging, and use of a register or POS system. Employees must be able to lift up to 40 pounds independently and up to 75 pounds with assistance. Work may include exposure to coolers, warm bakery areas, wet or slippery floors, and common food allergens such as flour, sugar, peanuts, and other ingredients.

Why Join Wright’s?

• Competitive hourly pay plus tips
• Supportive, team-oriented environment
• Be part of a well-known, family-owned Rhode Island business

Wright’s Dairy Farm & Bakery is an Equal Opportunity Employer committed to a diverse, inclusive, and equitable workplace. We operate a drug-free environment and follow ADA regulations as applicable.