Customer Service Associate — Paid Training & Growth

GoPova; Las Vegas (NV); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Résumé du poste

GoPova in Las Vegas is seeking a friendly Customer Service Representative to assist customers, answer questions, and create positive experiences with every interaction.

This entry-level role emphasizes clear communication, problem solving, and relationship-building, with paid training and opportunities for growth within a supportive team.

You will identify customer needs, share product information, and help maintain records while collaborating to reach service goals.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Friendly, professional, and customer-focused attitude is required.
• Strong listening and problem-solving abilities are important.
• Positive attitude and willingness to learn are valued.
• Good organizational and multitasking skills are expected.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.

Responsabilités

• Welcome customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate products or solutions.
• Address routine customer questions and concerns.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Assist with promotional and customer outreach activities.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback and questions to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service goals.
• Participate in ongoing training and professional development.

Connaissances

Customer service

Communication

Interpersonal skills

Active listening

Problem solving

Multitasking

Organizational skills

Adaptability

Friendly attitude

Sales experience

Formation

High school diploma or equivalent

Description du poste

GoPova in Las Vegas is seeking a friendly Customer Service Representative to assist customers, answer questions, and create positive experiences with every interaction.

This entry-level role emphasizes clear communication, problem solving, and relationship-building, with paid training and opportunities for growth within a supportive team.

You will identify customer needs, share product information, and help maintain records while collaborating to reach service goals.