Customer Service Associate-Oasis Stop 'N Go

Oasis Stop N Go; Twin Falls (ID); On-site; USD 18,000 - 21,000; Full time

Job summary

Oasis Stop N Go in Twin Falls, ID is seeking a customer-focused Customer Service Associate to greet customers, ring up purchases, brew coffee, stock shelves, and maintain a clean store environment. You will be a pivotal part of a friendly team delivering fast, accurate service daily.

Using Passport POS, you will handle cash with care and follow store procedures. The role offers flexibility for shifting schedules and emergencies, requiring reliability, teamwork, and a positive attitude.

Qualifications

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Service orientation—actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.

Responsibilities

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Performs other similar or related duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Follow directions

Calm under pressure

Stand for shifts

Alcohol age 19+

Tools

Passport cash register

Job description

OSG 4 659 Addison Avenue West, Twin Falls, ID, US

Customer Service Associate-Oasis Stop 'N Go

Salary Range: $14.00 To $14.00 Annually

Job Summary:

Each shift at Oasis Stop ‘N Go is busy and involves many tasks. A Customer Service Associate is the face of Oasis Stop ‘N Go, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties:

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Performs other similar or related duties as assigned.

Skills & Qualifications:

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Service orientation-Actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.