Customer Service Associate - Maple Grove, MN - DUNKIRK LANE N. - (Part-Time)

Goodwill-Easter Seals Minnesota; Maple Grove (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

A nonprofit organization in Maple Grove is seeking a part-time Customer Service Associate to provide excellent service at the point of sale. The role involves maintaining store standards and ensuring customer satisfaction. Ideal candidates will have effective communication skills and experience working with diverse populations. Competitive pay and flexible hours are offered.

Benefits

Competitive pay

Flexible hours

Generous PTO

Medical/dental/vision plans

401(k) with match

Employee discount

Qualifications

• Experience working with diverse populations and persons with disabilities.
• Attention to detail and excellent customer service orientation.
• Part-time schedule up to 20 hours/week.

Responsibilities

• Provide fast, friendly, and accurate transactions at the point of sale.
• Ensure high customer satisfaction and maintain store operations.
• Contribute to a safe environment for employees and customers.

Skills

Effective communication skills

Strong organizational skills

Customer service orientation

Ability to work independently

Education

High school diploma or equivalent

Job description

Customer Service Associate - Maple Grove, MN - DUNKIRK LANE N. - (Part-Time)

Join to apply for the Customer Service Associate - Maple Grove, MN - DUNKIRK LANE N. - (Part-Time) role at Goodwill-Easter Seals Minnesota.

Position Summary

This position is responsible for providing fast, friendly, and accurate transactions at the point of sale. It involves delivering a positive customer experience, stocking and maintaining merchandising standards on the sales floor, and maintaining a clean and safe environment. The role promotes and adheres to Goodwill-Easter Seals mission and values.

A Day in the Life

• Customer Service: Creates a welcoming atmosphere ensuring high customer satisfaction.
• Store Operations: Follows policies and executes directives timely.
• Services and Programs: Supports training and development of participants to achieve their goals.
• Safety: Contributes to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay Range: $13.85 - $19.91/hr
• Competitive pay, flexible hours, generous PTO, medical/dental/vision plans, employer-paid life insurance, 401(k) with match, employee discount.
• No overnights or late shifts; limited holiday hours.
• Closed on major holidays including New Year’s Day, Easter, Independence Day, Thanksgiving, Christmas Eve, and Christmas Day.
• Opportunities for career development and advancement.

About You

• Effective communication skills with supervisors, colleagues, and customers.
• Ability to work independently and manage multiple projects.
• Strong organizational and decision-making skills.
• Attention to detail and excellent customer service orientation.
• Experience working with diverse populations and persons with disabilities or barriers.
• High initiative, self-motivation, perseverance, and commitment.
• Part-time schedule up to 20 hours/week.

Prior Experience & Education

• 0-3 years relevant experience.
• High school diploma or equivalent preferred.

About Us

Goodwill-Easter Seals Minnesota, a nonprofit since 1919, supports nearly 20 programs for job seekers. Store proceeds fund these programs. Learn more about us.

Equal Opportunity Employer. GESMN does not discriminate based on race, color, creed, religion, national origin, sex, disability, age, sexual orientation, gender identity, or other protected categories.