Customer Service Associate II — Part-Time, Friendly Retail Pro

Dollar Tree, Inc.; Harmonville (PA); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descripción de la vacante

Dollar Tree in Pennsylvania is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You’ll ensure a clean, welcoming environment and cross-train to support the cash register and front-end duties as needed.

The role emphasizes customer service, safety, and teamwork. You’ll handle transactions, protect cash and assets, and perform other duties as assigned while upholding store standards and a positive, respectful atmosphere for

Formación

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsabilidades

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Conocimientos

Customer service

Communication

Organizational skills

Problem solving

Cash handling math

Physical stamina

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree in Pennsylvania is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You’ll ensure a clean, welcoming environment and cross-train to support the cash register and front-end duties as needed.

The role emphasizes customer service, safety, and teamwork. You’ll handle transactions, protect cash and assets, and perform other duties as assigned while upholding store standards and a positive, respectful atmosphere for