Customer Service Associate II

Dollar Tree Stores; Montrose (Susquehanna County); Vor Ort; USD 30.000 - 35.000; Vollzeit

Benefits dieser Stelle

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Zusammenfassung

A retail company is seeking a Customer Service Associate II to enhance the shopping experience. The role includes managing sales transactions, assisting with store cleanliness, and maintaining a positive environment. Applicants should have excellent customer service skills and a high school diploma or equivalent, with previous retail experience preferred. This is a full-time entry-level position located in Montrose, Pennsylvania.

Qualifikationen

• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to lift between 30 and 50 lbs. and meet demands of frequent physical activity.
• Proficiency in basic math for cash accounting is required.

Aufgaben

• Receiving merchandise and processing freight safely.
• Assisting with store cleanliness including bathrooms and floors.
• Ensuring professional interactions with customers and colleagues.
• Managing cash register sales transactions.

Kenntnisse

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Ability to follow instructions

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Employment type: Full‑time

Seniority level: Entry level

Location: 16749 SR Route 706, Montrose, Pennsylvania 18801

Company: Dollar Tree