Customer Service associate II

Dollar Tree Stores; Danville (IN); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Danville, Indiana, is seeking a Customer Service Associate II to support daily store operations, assist customers, and maintain a clean and welcoming environment. Responsibilities include managing sales transactions, receiving merchandise, and ensuring store cleanliness.

The ideal candidate should have a high school diploma and previous experience in customer service, along with strong communication, organizational, and problem-solving skills. The position offers various perks such as health insurance and retirement plans.

Qualifications

• Preferred experience in retail, hotel, restaurant, grocery, or drug store environment.
• Ability to lift 30-50 lbs and meet physical demands.
• Must follow instructions and interpret operational documents.

Responsibilities

• Assist with the daily operations of the store.
• Manage sales transactions at the cash register.
• Maintain cleanliness and organization throughout the store.
• Support customers in a friendly and professional manner.
• Receive and process merchandise.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

Your Role

As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross‑trained to support the cash register and able to switch to front‑end duties as needed.

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Your Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Your Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in numerous states, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

555 E Main Street, Danville, Indiana 46122-1937

07473

Dollar Tree