Customer Service Associate II

Dollar Tree Stores; Richmond (IN); Sur place; USD 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

A leading retail company is looking for a Customer Service Associate II in Richmond, Indiana. In this full-time entry-level role, you'll assist with daily store operations, manage sales transactions, and maintain store cleanliness. Strong customer service skills and the ability to lift up to 50 lbs are preferred. Join us for a rewarding experience offering an inviting shopping atmosphere.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in a retail environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.

Responsabilités

• Assisting with daily operations of the store.
• Receiving merchandise and unloading trucks.
• Maintaining cleanliness throughout the store.
• Managing sales transactions at the cash register.
• Ensuring security of cash.

Description du poste

Overview

Join to apply for the Customer Service Associate II role at Dollar Tree Stores.

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Your Role: As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Maintaining a positive, safe, and respectful environment while ensuring professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working the assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills
• High level of integrity
• Proficiency in basic math for cash accounting

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position and may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Employment type

• Full-time

Seniority level

• Entry level

Job function

• Other

Industries

• Retail

Part time

3513 East Main St, Richmond, Indiana 47374-5932

Dollar Tree