Customer Service Associate I - Retail Support

Family Dollar; Coolville (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Coolville, OH is seeking a Customer Service Associate to assist shoppers, handle transactions at the register, stock shelves, and keep the store clean and welcoming.

You will build positive relationships with customers, follow store procedures, and support unloading deliveries and restocking. This part-time role offers flexible hours and opportunities to grow within the store.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform repetitive movements.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Cash handling

Store operations

Communication

Team player

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar in Coolville, OH is seeking a Customer Service Associate to assist shoppers, handle transactions at the register, stock shelves, and keep the store clean and welcoming.

You will build positive relationships with customers, follow store procedures, and support unloading deliveries and restocking. This part-time role offers flexible hours and opportunities to grow within the store.