Customer Service Associate I — Retail Growth & Perks

Dollar Tree Stores INC; Norcross (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Norcross, GA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help stock and unload merchandise while keeping the store clean and welcoming.

The role requires strong customer service, communication, and teamwork skills. Part-time schedule, with opportunities to contribute to store operations and safety, and to grow within the team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat areas.
• Other duties as assigned.

Skills

Customer service

Cash handling

Retail experience

Communication skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Norcross, GA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help stock and unload merchandise while keeping the store clean and welcoming.

The role requires strong customer service, communication, and teamwork skills. Part-time schedule, with opportunities to contribute to store operations and safety, and to grow within the team.