Customer Service Associate I — Retail, Growth & Benefits

Family Dollar; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, dental, and vision insurance

Job summary

A leading discount retail chain in Charlotte, NC, is seeking a Customer Service Associate to provide excellent customer service and manage sales transactions. Responsibilities include assisting customers, maintaining store security, and organizing merchandise. The ideal candidate has a high school diploma and previous retail experience. Physical ability to lift 30-50 lbs. is necessary. We offer various perks, including insurance and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Skills

Customer service experience

Organizational skills

Problem-solving skills

Communication skills

Ability to lift 30-50 lbs.

Education

High school diploma or equivalent

Job description

A leading discount retail chain in Charlotte, NC, is seeking a Customer Service Associate to provide excellent customer service and manage sales transactions. Responsibilities include assisting customers, maintaining store security, and organizing merchandise. The ideal candidate has a high school diploma and previous retail experience. Physical ability to lift 30-50 lbs. is necessary. We offer various perks, including insurance and retirement plans.