Customer Service Associate I — Growth, Benefits & Impact

Dollar Tree Stores; Columbus (OH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

A retail company in Columbus, Ohio is seeking a Customer Service Associate for a full-time position. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and previous customer service experience. Strong communication, organizational, and problem-solving skills are required. The company offers various perks and benefits including medical insurance and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Customer service experience in retail or similar environment is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must lift between 30 and 50 lbs and meet physical demands.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe, and respectful environment.
• Manage cleanliness throughout the store.

Skills

Customer service skills

Relationship management

Problem-solving

Organizational skills

Communication skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail company in Columbus, Ohio is seeking a Customer Service Associate for a full-time position. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and previous customer service experience. Strong communication, organizational, and problem-solving skills are required. The company offers various perks and benefits including medical insurance and retirement plans.