Customer Service Associate I — Create Shopping Experiences

Dollar Tree Stores INC; Grenada (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Grenada, Mississippi is seeking a Customer Service Associate to help customers, operate the register, stock shelves, and maintain a clean, safe store environment. You will engage with shoppers, protect cash, unload trucks, and ensure a friendly, efficient shopping experience.

This part-time position offers opportunities to develop retail skills with a nationwide discount retailer, with a focus on teamwork and customer satisfaction.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Inventory awareness

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Grenada, Mississippi is seeking a Customer Service Associate to help customers, operate the register, stock shelves, and maintain a clean, safe store environment. You will engage with shoppers, protect cash, unload trucks, and ensure a friendly, efficient shopping experience.

This part-time position offers opportunities to develop retail skills with a nationwide discount retailer, with a focus on teamwork and customer satisfaction.