Customer Service Associate I

Dollar Tree Stores INC; Town of Hyde Park (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Hyde Park, NY is seeking a Customer Service Associate to deliver a warm, helpful shopping experience. You will assist customers, process transactions at the register, and help maintain a clean, organized store.

This role emphasizes teamwork, strong communication, and the ability to lift up to 50 lbs, stock replenishment, and safe, friendly interactions with customers and colleagues. Part-time options may apply and training provided.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service industry experience preferred.
• Ability to follow instructions and interpret documents.
• Ability to lift 30–50 lbs and stand/walk frequently.
• Excellent customer service and relationship management.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect assets.
• Stock store well and handle merchandise recovery.
• Receive merchandise and unload trucks.
• Ensure a safe, respectful, and clean store environment.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organization

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 3999 Albany Post Road,Hyde Park,New York 12538-1947 05108 Dollar Tree From: 16 To: 16.5

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.