Customer Service Associate I

Dollar Tree Stores; Town of Hamlin (NY); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Additional benefits

Job summary

Dollar Tree Stores is seeking a part-time team member in Hamlin, New York to assist customers, manage transactions, and maintain store cleanliness. Ideal candidates will have some customer service experience and strong organizational and communication skills. Responsibilities include ensuring a positive shopping environment, managing cash security, and completing other assigned duties. Benefits include medical insurance, retirement plans, and educational assistance.

Qualifications

• Customer service experience in retail or related field is highly preferred.
• Must be able to lift 30 to 50 lbs.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and security of cash.
• Maintain cleanliness and organization in the store.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Roles Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Additional benefits

Employment Details

Part‑time role located in Hamlin, New York.

Equal Opportunity Employer

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

ADA Compliance

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Employment Disclaimer

This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will; either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.