Customer Service Associate I

Family Dollar; Harpursville (NY); On-site; USD 31,200 - 40,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar is seeking part-time associates in Harpursville, New York. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and prior retail experience.

The position requires strong organizational skills, the ability to lift items, and excellent customer service. Benefits include medical insurance, retirement plans, and educational assistance.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in retail or similar environments is highly preferred.
• Ability to lift 30-50 lbs and engage in frequent physical activity.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.

Skills

Customer service experience

Ability to follow instructions

Strong organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred)
• Ability to follow instructions and interpret operational documents (required)
• Must be able to lift 30–50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required)
• Excellent customer service and relationship management skills (required)
• Strong organizational and communication skills (required)
• Strong problem‑solving and decision‑making skills (required)

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational assistance
• And many more

We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location: 3605 New York State Rt 79, Harpursville, New York 13787

Part time