Customer Service Associate I

Dollar Tree Stores; Town of Florida (NY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical insurance

Dental insurance

Vision insurance

Job summary

A retail company in the United States is seeking a Customer Service Associate to enhance customer experiences. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have customer service experience and strong communication skills. This role offers various benefits, contributing to your health, wealth, and mental well-being.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working on the cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and safe environment with professional interactions.

Skills

Customer service experience

Communication skills

Problem-solving skills

Organizational skills

Ability to lift heavy objects

Education

High school diploma or equivalent

Job description

Customer Service Associate

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Medical, pharmacy, dental, and vision insurance
• And much more

We offer a wide variety of rewards to support your health, wealth, and mental well-being.

Location: 2750 W 68th Street, Hialeah, Florida 33016

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. In accordance with local laws, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.