Customer Service Associate I

Dollar Tree Stores; New Ellenton (SC); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in New Ellenton, SC. You will assist customers, manage sales transactions, and maintain store cleanliness. Ideal candidates should have a high school diploma and previous customer service experience. The job requires physical activity and excellent communication skills. Perks include an Employee Assistance Program and retirement plans.

Qualifications

• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and meet demands of frequent physical activity.
• Previous customer service experience in retail or similar environment preferred.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service

Organizational skills

Problem-solving

Communication skills

Education

High school diploma or equivalent

Job description

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and common areas
• Other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents
• Ability to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

Additional Information

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Minorities and qualified individuals with disabilities may be considered for accommodations as required by law.

This job specification is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will.