Customer Service Associate I

Family Dollar; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

A retail company in Tampa is seeking a part-time associate responsible for assisting customers, managing cash transactions, and ensuring store cleanliness. The ideal candidate will possess excellent customer service skills, strong communication abilities, and be capable of lifting merchandise as required. Prior customer service experience is preferred. Join a dynamic team where you will have opportunities for growth and development.

Qualifications

• Previous experience in retail, hotel, restaurant, grocery, or drug store is preferred.
• Must meet physical demands including frequent walking, standing and lifting.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent standing, walking, and bending.
• Excellent customer service and communication skills.
• Strong organizational and problem-solving skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness and order throughout the store.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30–50 lbs.

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Part time

9604 E Dr Martin Luther King J,Tampa,Florida 33610